5 free tools for the bits of business nobody taught you.
30 copy-paste WhatsApp replies for the awkward money moments. Swap the [bits in brackets], tap WhatsApp, done. Nobody has to know you didn't come up with them yourself.
Ask a question. A question gets an answer; a statement gets ignored.
Half now beats nothing for three months.
Only say “collection” if you'll actually do it.
Thanking people for paying makes them pay faster next time.
Change what they get, never what it costs.
A free extra costs you less than a discount and feels like more to them.
Decide it once, then never negotiate it again.
Often gets more replies than any other follow-up. Nobody can resist typing one number.
Strangely, this is often the one that gets a yes.
Most no-shows are people who simply forgot.
Offering a move keeps the client and the money.
The “book before” line brings in a rush of bookings.
Answer at 10pm once and you've trained them to expect it.
Ask within an hour of a happy moment.
Most small businesses price from a gut feel, then wonder where the money went. Tell this calculator what you want to take home. It adds SARS, card fees, running costs and every unpaid hour of admin, and gives you your real minimum price.
An estimate for sole proprietors under 65, using SARS income tax tables for 1 March 2026 – 28 February 2027 (brackets, primary rebate R17 820). It ignores medical credits, retirement deductions and interest. Not tax advice. A bookkeeper can fine-tune it.
If it's longer than a page, it's not a plan, it's a novel. Fill in the boxes, watch your plan build itself, then save it as a PDF or print it and stick it on the fridge.
The key SARS, payroll and CIPC deadlines, plus the dates that move money: paydays, public holidays, school holidays and the big shopping moments. October 2026 to December 2027, checked against SARS, Treasury, the DBE and the IEC.
Opens in Google Calendar, Apple Calendar or Outlook. Deadlines come with a reminder the morning before.
Dates marked TBC haven't been announced yet. Where SARS moves a due date to the last business day before a weekend or holiday, that's already worked in. Checked 3 October 2026.
A no-show isn't just an empty slot. It's money you can't get back. Pick your kind of business for a ready-made deposit and cancellation policy in plain English, plus a short WhatsApp version for when people book.
Full payment or a 50% deposit to hold a seat
R100–R200 deposit, or 25–50% for long treatments
30–50% booking fee locks the date
30–50% deposit, balance due 14–30 days before
Call-out fee upfront, or 50% of materials for bigger jobs
Pay monthly upfront for the month's lessons
General information based on section 17 of the Consumer Protection Act, not legal advice.
Every small business owner you know has a client who pays late. Send them the kit, free.
Share on WhatsAppBookings and payments for classes, workshops and events on Shopify: deposits, pay-in-2, reminders and full classes, handled.
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